Deciding to Cremate... What to Expect
Before the Decision to Cremate is Made
- Learn about your cremation options. Review the
cremation information found on our website.
- Engage your family in a discussion. We urge you to bring your family into the conversation to get a better idea about how they feel about cremation and what they would prefer.
- Speak with a funeral professional. If there are any questions or concerns, please
turn to us
for the insights you may need at this time.
- Document your cremation intentions in writing. There are a number of forms we can provide to take this step.
Call us to learn more.
- Arrange for the transportation of your loved one's physical remains. We can escort them to our facility or directly to the crematory.
What to Expect
Arrangement Begins
First, call us to notify us of the passing as soon as the death occurs. Then, arrangements can be completed from the comforts of home using the online arranger. If you prefer to meet face to face with a Cremation Specialist, you are welcome to come to our Cremation Center. If making arrangements online, you can sign all the legal documents, including the cremation authorization form. Once the approvals are complete, we can bring your loved one into our care.
Bringing Your Loved One into Our Care
As soon as you contact us letting us know about the passing of your loved one, we will begin making arrangements to bring them into our care. We are available to answer your call 24 hours a day no matter what time the death occurs.
- Private Residence: If a death occurs at a private residence, please notify your physician, attending nurse, or hospice care staff, and they will give you instructions. Once contacted, we will come to your home and bring your loved one into our care.
- Hospital or Nursing Home:
If death occurs in a hospital or nursing home, let the staff know you have selected Highland Lakes Cremation Center, and they will coordinate with us on your behalf.
Registration & Permits
We will file all the necessary paperwork with the county and state to register the death and secure the necessary approval before the cremation process begins. The length of the cremation process may vary depending on how long it takes to secure the required permissions. The amount of time this process takes is influenced by multiple individuals, including necessary approvals from medical examiners and physicians. The cremation will begin as soon as the required permits are secured.
Cremation Occurs
As soon as we secure all the permits, we will contact you to know when the cremation will take place. The cremation will take approximately two to five hours to complete. Once it is complete, we begin refining the cremated remains and preparing them for you. If you have selected an urn, the remains are carefully placed inside the urn. We will contact you when this process is complete to schedule your loved ones return to you.
What is Required to Arrange for Cremation?
- Is there a special set of clothes (such as a military uniform or favorite dress) your loved one would want to wear?
- Are there any keepsake items you'd like to include in their cremation casket? Perhaps there's a special memento, such as a treasured photograph or letter?
- Would you, or other family members, like to be present for, or even participate in some degree, in your loved one's cremation? This participation can be healing, often serving as an act of "letting go". We welcome the opportunity to bring interested family and friends into the crematory. This is called a "witness cremation" and can be easily arranged as part of your process.
- In what do you keeping the cremated remains of your loved one after the cremation? To help you make this decision, we offer a large variety of urns, so you can find an urn that best symbolizes your love, and their life well lived. Ask one of our caring funeral director's to see the wide variety of urns available for purchase.




